You could measure his dedication in the number of flight training missions, overseas contingency operations, air demonstrations and sorties that his work helped to support. Those numbers, in the hundreds or thousands, are just one way of demonstrating how Spencer Adams goes beyond for his customers.
Adams, site lead for the F119 engine at Langley Air Force Base in Virginia, was named the winner of the William G. Chamberlain Customer Service Award for Military Engines. His efforts enable the largest F-22 flying-hour program in the U.S. Air Force. But it was Adams’ work in a crisis that helped solidify his nomination.
After Hurricane Michael devastated Tyndall Air Force Base in October 2018, a team confirmed that critical equipment could be recovered and restored. Adams worked to restore the propulsion assets to “fully mission capable” status, playing an essential role in a “monumental” effort.
“Our combined achievements strongly influenced the Air Force’s course of action to permanently bed-down the 43rd Formal Training Unit at Langley Air Force Base, post-Hurricane Michael,” said 2nd Lt. Devon Chatman, U.S. Air Force, who nominated Adams for the award. “Spencer’s dedication to the mission and humble dominance should be recognized.”
“Servicing our customers is the single, most important thing we can do every day,” said Matthew Bromberg, president, Military Engines. “Spencer’s selfless support of the U.S. Air Force is noticed by many people at Langley and Pratt & Whitney. Congratulations, Spencer – and thank you for keeping our warfighter safe.”
The Chamberlain Award is named for William G. Chamberlain, who supported military and commercial customers from 1926 to 1961. His work set the standard for customer service at Pratt & Whitney. The Chamberlain Award marks its 25th anniversary in 2019.